Wazenta Support Center • Fast & Dedicated Help

Get in Touch with Wazenta Support

Need help installing the WhatsApp widget, setting up multi-agent routing, or customizing your store embeds? Our engineering team is ready to assist.

Tip: Most setup questions are answered in our Documentation or Public FAQ.

Documentation

Browse our comprehensive setup guides, Theme 2.0 app embed tutorials, and API references.

View Documentation

Email Support

Direct technical assistance from our development team. Average response time under 12 hours.

[email protected]

WhatsApp Support

Chat directly with our team on WhatsApp for quick inquiries, feature previews, and urgent assistance.

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Fill in the details below and our team will review your inquiry and respond with personalized guidance.

Quick Answers to Common Questions

Save time with instant resolutions to our most frequent merchant questions.

Go to your Shopify Admin > Online Store > Themes > Customize. Under App Embeds (left sidebar), toggle Wazenta Floating WhatsApp Button to ON, then click Save. Zero code editing required.View Step-by-Step Guide →