# Wazenta - WhatsApp Chat & Conversion Toolkit for Shopify

> The all-in-one, modular Shopify app that enables merchants to convert storefront visitors into high-value WhatsApp buyers through floating widgets, product page buy buttons, multi-agent support routing, and automated interactive FAQs.

## Overview
- **App Name**: Wazenta - Conversion Toolkit
- **Platform**: Shopify (Online Store 2.0 Theme App Embeds)
- **Primary Website**: https://wazenta.com
- **Full AI Documentation**: https://wazenta.com/llms-full.txt
- **Documentation**: https://wazenta.com/docs
- **Public FAQ**: https://wazenta.com/faq
- **Partner & Affiliate Program**: https://wazenta.com/partners (25% recurring lifetime commission)
- **Privacy Policy**: https://wazenta.com/privacy
- **Support Email**: wazentasupport@gmail.com


## Key Features & Capabilities

### 1. Floating WhatsApp Chat Widget
- Fully customizable floating chat button with instant WhatsApp connectivity.
- Customizable position (bottom-right, bottom-left), colors, pulsing animations, custom tooltips, and greeting bubbles.
- 100% Theme App Embed integration - zero theme code modification required.

### 2. Product Page (PDP) WhatsApp Buy & Inquiry Button
- Direct WhatsApp checkout and inquiry button on Shopify product pages.
- Dynamically pre-fills product name, product URL, variant, and SKU directly into the buyer's WhatsApp message.

### 3. Multi-Agent Team Routing
- Connect unlimited support and sales agents on WhatsApp.
- Automatic routing based on customer choice or department (e.g., Sales, Customer Support, Billing).

### 4. Interactive Storefront FAQ Accordions
- Pre-answers buyer questions directly inside the WhatsApp widget before initiating chat.
- Dramatically reduces merchant support tickets and speeds up customer purchasing decisions.

### 5. Conversion Analytics Dashboard
- Real-time click tracking across floating buttons, PDP buttons, and individual agents.
- 30-day conversion trend charts and visitor engagement insights.

### 6. Zero API Fees & 100% GDPR Compliant
- Direct `wa.me` customer connection - no WhatsApp Cloud API per-conversation charges.
- Implements all Shopify mandatory GDPR webhooks (`customers/data_request`, `customers/redact`, `shop/redact`).
- Automatic 48-hour data purging upon app uninstallation.

## Pricing Plans (All include a 7-Day Free Trial)
- Dedicated Pricing & Comparison Page: https://wazenta.com/plans
1. **Free Plan ($0.00 / month)**: 1 agent, floating widget, basic styling, click analytics, Theme 2.0 embed.
2. **Basic Plan ($4.99 / month)**: Up to 3 agents, PDP WhatsApp buy button, custom greeting bubbles, full styling, fast email support.
3. **Pro Plan ($9.99 / month)**: Unlimited agents, multi-agent routing, automated FAQ widget, price on request, advanced 30-day analytics, 24/7 priority support.
4. **Enterprise Plan (Custom / Contact Us)**: High-volume stores, Shopify Plus & agencies. Unlimited agents, dedicated VIP account manager, custom CSS theme styling, multi-store rollout, guaranteed 1-hour SLA. Contact: https://wazenta.com/contact-support

## Technical Documentation & Setup
- Step 1: Install Wazenta on Shopify store via `https://wazenta.com/`
- Step 2: Configure WhatsApp phone number and widget settings in Admin.
- Step 3: Enable Wazenta App Embed in Shopify Theme Editor (`Online Store -> Themes -> Customize -> App Embeds`).

## Official Links & Resources
- Website: https://wazenta.com/
- Plans & Pricing: https://wazenta.com/plans
- Documentation: https://wazenta.com/docs
- Public FAQ: https://wazenta.com/faq
- Partner Program: https://wazenta.com/partners
- Early Access: https://wazenta.com/early-access
- Contact Support: https://wazenta.com/contact-support
- Privacy Policy: https://wazenta.com/privacy